TransUnion is the new trading name of Callcredit in the UK. The usual high levels of service and products will continue as normal whilst we update the brand over the coming months.

Callcredit DecisionCX Real-time Decisioning Tool

The Callcredit DecisionCX Decisioning platform makes automated rules based decisions and is empowered to make accurate real-time decisions. It allows for the more efficient service you need to make sure your customer decisions improve customer satisfaction whilst protecting your business against fraud and risk.

Our state-of-the-art decision engine is unlike other decisioning software. It can be fully integrated with the other components of the DecisionCX solution, creating a powerful and sophisticated customer experience and decisioning tool.

Decision rules management provides;

  • Consistent business decisions
  • ‘Straight through processing’ (no manual intervention)
  • Real time instant decisions
  • Scalability in line with your business growth
  • Full control over rules management, either in-house or as a managed service
  • Service reliability, processing even the most complex of rules in an instant

With complete user configurability and agility to amend and deploy rule-sets, our expert consultancy team will continue to work with you to optimise the value the solution gives you. We work with you to;

  • Improve profitability
  • Boost productivity and streamline business processes
  • Consistently treat customers fairly and in line with regulation
  • Demonstrate transparency 
  • Effectively segment customers based on risk profile to manage portfolio risk

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Find out more about DecisionCX Decisioning by downloading our brochure

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Contact us to find out how DecisionCX Decisioning can help your business.

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