Callcredit DecisionCX Real-time Decisioning Tool

The DecisionCX Decisioning platform makes automated rules based decisions and is empowered to make accurate real-time decisions. It allows for the more efficient service you need to make sure your customer decisions improve customer satisfaction whilst protecting your business against fraud and risk.

Our state-of-the-art decision engine is unlike other decisioning software. It can be fully integrated with the other components of the DecisionCX solution, creating a powerful and sophisticated customer experience and decisioning tool.

Decision rules management provides;

  • Consistent business decisions
  • ‘Straight through processing’ (no manual intervention)
  • Real time instant decisions
  • Scalability in line with your business growth
  • Full control over rules management, either in-house or as a managed service
  • Service reliability, processing even the most complex of rules in an instant

With complete user configurability and agility to amend and deploy rule-sets, our expert consultancy team will continue to work with you to optimise the value the solution gives you. We work with you to;

  • Improve profitability
  • Boost productivity and streamline business processes
  • Consistently treat customers fairly and in line with regulation
  • Demonstrate transparency 
  • Effectively segment customers based on risk profile to manage portfolio risk

Contact us to find out how DecisionCX Decisioning can help your business.

Contact us