TransUnion is the new trading name of Callcredit in the UK. The usual high levels of service and products will continue as normal whilst we update the brand over the coming months.

Thought Leadership

In this section of our website you will find current TransUnion (formerly Callcredit) thought leadership articles issued to the press. For any media enquiries, interview requests or industry insights, please contact our press team.

Viewing Articles for 2016

How to get the most out of your data this Christmas

19 December 2016

The John Lewis advert is out, the mince pies are on the shelf and Wizzard is on repeat - its official, Christmas is well on its way.

But, as consumers are bombarded with advertising and marketing telling them which gifts, turkeys and Christmas party outfits to buy, it has never been more important to truly understand your customer.

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The future of affordability - what are the biggest issues going to be and how can they be addressed?

12 December 2016

In the last two decades consumer lending has changed dramatically and as a result so has regulation. A notable development has been around assessing affordability and treating customers fairly. As this changing landscape continues to evolve to meet customer needs, regulation will also change.

If you, as a lender, want to keep on the forefront and truly understand an individual’s ability to afford credit, far from being a static, tick-box exercise, affordability assessments need to be an ever-evolving consideration for your business.

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Getting the boardroom on board

30 November 2016

Two years since the Financial Conduct Authority (FCA) took over regulation of consumer credit, Eamonn Tierney, Managing Director of Credit Solutions at Callcredit Information Group, discusses the need for risk professionals to better demonstrate the importance of affordability assessments to senior leadership. He sets out the three key aspects which make affordability assessments so vital to a lender’s success, and why the board should sit up and take notice.

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Three key trends facing lenders in the consumer lending market

11 October 2016


As seen in Credit, Collections & Risk Magazine, Sept 2016: pages 19 & 20

Ahead of this month’s CCR Lending Roundtable in partnership with Callcredit Information Group, Eamonn Tierney looks at some of the key consumer trends lenders are facing in the market.

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How well do you know your customer? I mean really know your customer?

How well do you know your customer? I mean really know your customer?

03 October 2016

Technology has transformed the way businesses can use data - enabling them to get a greater understanding of their customer. A development which has the potential to improve lending outcomes for both consumers and businesses.

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