TransUnion is the new trading name of Callcredit in the UK. The usual high levels of service and products will continue as normal whilst we update the brand over the coming months.

Thought Leadership

In this section of our website you will find current TransUnion (formerly Callcredit) thought leadership articles issued to the press. For any media enquiries, interview requests or industry insights, please contact our press team.

Viewing Articles for 2015

Traditional marketing vs data marketing – getting the right share of voice

Traditional marketing vs data marketing – getting the right share of voice

23 November 2015

Dan Fossaceco, Head of Sales – Lead Generation, Callcredit Information Group discusses how in a time of highly fragmented marketing budgets data owners have an opportunity to take spend away from traditional above the line advertising.

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How a holistic view of a debtor can help local authorities balance a targeted collections strategy whilst supporting vulnerable customers

How a holistic view of a debtor can help local authorities balance a targeted collections strategy whilst supporting vulnerable customers

20 November 2015

The challenges local authorities face in collecting Council Tax and other financial levies continue to evolve. As more individuals find themselves being expected to contribute towards some or all of a Council Tax bill through changes to Local Council Tax Reduction schemes, the pressure is on local authorities to maintain collection rates, whilst ensuring those that are not able to pay are provided with the appropriate help and support.

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Back-book affordability assessments – a changing landscape

Back-book affordability assessments – a changing landscape

18 November 2015

Callcredit Information Group supports lenders in making better informed and responsible lending decisions. Recently the company has noticed lenders have changed their approach and appetite in relation to back-book affordability assessments.

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Super Hub - the next generation of counter fraud hub for the new public sector landscape

Super Hub - the next generation of counter fraud hub for the new public sector landscape

21 October 2015

James Rawlins, Senior Consultant at Callcredit Information Group looks at the evolving local authority fraud landscape and the next generation of fraud hubs.

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Identifying and managing vulnerable customers is a key element of responsible lending

Identifying and managing vulnerable customers is a key element of responsible lending

15 October 2015

One of the major themes of the new regulatory framework from the FCA has been for lenders not to have a detrimental impact on their customers through the loans they provide. Part of this guidance relates to the identification and management of ‘vulnerable’ consumers.

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