Thought Leadership

In this section of our website you will find current Callcredit thought leadership articles issued to the press. For any media enquiries, interview requests or industry insights, please contact our press team.

Viewing Articles for 2013

Fraud & Risk supplement out now

Fraud & Risk supplement out now

19 November 2013

Callcredit has again, in partnership with Credit Today, produced the 2014 Fraud & Risk supplement which is in the November issue of Credit Today.

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The government’s Welfare Reform may cause an increase in debt amongst tenants unless local authorities act now

The government’s Welfare Reform may cause an increase in debt amongst tenants unless local authorities act now

31 October 2013

Universal Credit, part of the Welfare Reform, was brought in to help those claiming benefits become more independent and simplify the benefits system, but is this really the case? The National Audit Office has recently said the government's flagship welfare reform has been badly managed, is "overambitious" and poor value for money, the BBC has also reported that one in three council tenants is already behind on their rent since the new housing benefit policy took effect – that’s 50,000 tenants falling into arrears since 1 April 2013.

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Size doesn’t matter – having the right data is what counts

Size doesn’t matter – having the right data is what counts

14 October 2013

There is a lot of hype in the industry at the moment about ‘big data’ and buzz words like multi-channel, omni-channel marketing and knowing your customer. But what does this all mean if marketers aren’t making the most of this big data to help better understand their customer? Not much is the answer!

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IDA is coming - It won’t change the world, but it could make life easier for many people

IDA is coming - It won’t change the world, but it could make life easier for many people

25 September 2013

IDA - Identity Assurance - is a relatively simple proposition: why not find a way of enabling consumers to access multiple online sites easily, securely and in a way that is convenient without the problems encountered with multiple passwords, different user names and so on?

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More to be done to combat tenancy fraud

More to be done to combat tenancy fraud

01 September 2013

The Audit Commission now estimates that approximately 98,000 social homes in England could be subject to tenancy fraud compared to just 50,000 in 2009. The cost of tenancy fraud across both local authorities and housing associations to the public purse has now risen to an estimated £1.8bn a year.

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