TransUnion is the new trading name of Callcredit in the UK. The usual high levels of service and products will continue as normal whilst we update the brand over the coming months.

Thought Leadership

In this section of our website you will find current TransUnion (formerly Callcredit) thought leadership articles issued to the press. For any media enquiries, interview requests or industry insights, please contact our press team.

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How machine learning can help spot fraudulent loan applications and protect consumers

How machine learning can help spot fraudulent loan applications and protect consumers

11 June 2018

Information Age interviewed Dave Webber, our Director of Concept Management, to find out more about how Callcredit is using machine learning to protect consumers from fraud.

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Machine learning - will the credit risk industry adopt or die?

Machine learning - will the credit risk industry adopt or die?

14 May 2018

Our Chief Data Officer, Mark Davison, shares his views on the importance of machine learning for the credit and risk industry, in Global Banking and Finance Review.

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How are consumers protecting themselves against online fraud?

23 February 2018

Whether you’re the millionth visitor on a website, the sole recipient of your long-lost aunt’s exorbitant inheritance, or you’ve simply been randomly selected for some sort of bumper prize, everyone has likely experienced an unbelievable offer on the internet that is simply too good to be true. However, online fraud has come a long way since the days of these desperate email scams, and is now a rapidly-growing organised criminal effort that poses a serious threat to internet users.

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Collections – improving the customer’s experience

Collections – improving the customer’s experience

29 January 2018

The impact of people defaulting on their loans resulting in bad debt can be significant for both institutions and consumers. To better understand consumers’ financial outlook and attitudes towards credit, debt and their relationship with lenders, we surveyed over 2,000 individuals based in the UK.

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Dispelling the myths about machine learning implementation in financial services

04 January 2018

Whether it is the retail industry’s ability to make recommendations based on a consumer’s online behaviour, or healthcare professionals using computer assisted diagnoses to determine diseases quicker than ever before, machine learning (ML) has become a game changer in a wide variety of sectors.

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