TransUnion is the new trading name of Callcredit in the UK. The usual high levels of service and products will continue as normal whilst we update the brand over the coming months.

Insight

Please take a look at our latest Insight, including infographics and white papers.

Fraud Report 2018

Fraud Report 2018July 2018

The release of the Fraud Report 2018 highlights that the threat of fraud is ever increasing. Recent research conducted with over 100 fraud managers and directors, by Callcredit, showed that 76% of fraud leaders have either already experienced or expect a large security breach in the next 12 months. The same research showed that 91% believed an effective fraud response strategy is the leading priority for businesses in the fight against fraud.

Read the report to find out what your industry peers are saying. In addition you’ll find out more on how to tighten your fraud prevention defences and proactively tackle the evolution of fraud. Pre-register for the report today.

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Spotting the difference | CallMonitor

Spotting the difference | CallMonitorJuly 2018

Our analysis on changes in customer accounts shows that during a three month period, over 50% of customers experience some change in their credit profile. So how best to wade through the haystacks of data to find the needle of truth? What are the changes that will affect your business and how do you mitigate those?

In ‘Spotting the Difference’, you’ll discover why it’s vital to focus on the detail, the benefits of spotting high risk accounts early and how we helped a high street bank to an improved bottom line return of £12 million annually.

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Five reasons why you need a single customer view | Infographic

Five reasons why you need a single customer view | Infographic

Is a single customer view the answer to your problems? Our infographic shows the daily challenges marketers are facing and how having a SCV can help solve these issues.

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Client Satisfaction Survey 2017 | Infographic

Client Satisfaction Survey 2017 | Infographic

The purpose of the our annual client satisfaction survey is to seek the views of our clients across the broad spectrum of sectors and industries in which the Callcredit Information Group operate.

Now in its 13th year, the results help us to identify areas where we are strong, where there may be room for improvement and to where we have taken historical feedback on-board and improved the level of we service provide. They also help us benchmark against the competition and give additional insight into what pain points are currently being experienced in the market and how we can look to address them.

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Email management: our guide to getting it right | Infographic

Email management: our guide to getting it right | Infographic

Our latest infographic offers five practical tips to help you streamline your email operations and improve customer outcomes.

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