TransUnion is the new trading name of Callcredit in the UK. The usual high levels of service and products will continue as normal whilst we update the brand over the coming months.

CallReport - Rent4Sure

The Background                                      

Rent4Sure management has over 100 years of combined experience within the letting industry, especially in tenant referencing and rent protection. Their specialist knowledge is paramount to providing high value customer service, unique cutting edge products and delivering real value for money, without compromising business standards. 

The challenge

Rent4Sure required a service that could highlight any adverse public data that may influence a prospective tenant's likelihood to fulfil rental payments.

The service was also needed to verify the personal details of prospective tenants, including confirming their address history.

It was important that as well as being cost-effective the service was quick so as not to lengthen the process for tenants and impact negatively on customer service.

The solution

Callcredit's Credit Reporting Suite confirms the presence or absence of adverse public data, such as CCJs, IVAs and decrees, and scores the likelihood that the person will make rental payments.

Personal details such as name, date of birth and address are verified through the service, and it highlights an address history and any other addresses linked to that person.

Results are returned immediately, which prevents any delay for Rent4Sure or the tenant.

The benefits

  • Has the capability to handle a large volume of checks
  • Speeds up the application process
  • Reduces bad debt risk
  • Reduces fraud risk by verifying details and identifying undeclared addresses
  • Accurate and up-to-date - as Callcredit's records are updated daily checks are always performed against current and accurate information
"It was really important that we had an effective service in place to provide credit reports and risk assessments from day one. Callcredit's service is extremely quick and easy to use and addresses all of our requirements. We're delighted with the partnership. "

Managing Director of Rent4Sure