Client news

In this section of our website you will find a selection of current Callcredit client wins. For further client and business news visit the news section of the website or why not read some of our latest case studies?

For any media enquiries, interview requests or industry insights, please contact our press team

Angus Council signs up to RBV Claims

Local authority expert Coactiva, part of the Callcredit Information Group, is working with Angus Council to help accurately detect fraud and error in benefit claims. The Council is now live with RBV Claims which will enable it to have a faster verification process for all new benefit applications.

Lambeth Council adds new product

Lambeth Council has signed a new deal with  Local authority expert Coactiva, part of the Callcredit Information Group,  for RBV New Claims and Changes in Circumstances which will help to detect fraud and error in benefit claims and on-going interventions. 

Edinburgh Council partners with Coactiva to receive Risk Based Verification (RBV)

Coactiva, part of the Callcredit Information Group, is pleased to announce Edinburgh Council has gone live with its RBV solution to successfully improve fraud and error detection at the gateway. Edinburgh Council will use the solution to rate the risk of an individual for all claims, based on the likelihood of it being fraudulent or erroneous.

Basildon Council is now live with RBV eforms

Coactiva, part of the Callcredit Information Group is delighted that Basildon has gone live with RBV eform and is in the process of purchasing RBV via their back office too, which will significantly speed up their processing times. 

Hoople select Coactiva to increase revenues at Herefordshire Council

Herefordshire Council will be able to increase council tax revenues thanks to a partnership that Hoople Limited has forged with local government data specialists Coactiva, part of the Callcredit Information Group. 


Read more here.