What makes us different?

What makes Aspireview Performance Improvement and Business Intelligence Solution different?

Fully Integrated Performance, Risk and Project Management Solution
Aspireview is a fully integrated performance management solution. Performance, risk and project management together with a powerful reporting module are provided at no additional cost, helping your organisation to drive measurable service improvements and better customer outcomes from one powerful solution.

Ease of Use
Simplicity and ease of use is a key feature of the Aspireview solution. The system has the aesthetics of a website - with minimal training users can access only the information relevant to them without the need for extensive searches, filters or looking through underlying data sets.

Site Wide Licences
Aspireview is a fully hosted software as a service solution and provides a site wide licence with no restriction placed on the number or type of users. Customers have complete control over the number of users created and their permission levels.

Scalable collaborative model
Enable partners to securely share knowledge & information in a unique collaborative environment. Unlimited partner access enabled at no cost.

Smart surfacing of content
Publish Aspireview items (e.g. charts, tables, graphs, etc.) within other media - e.g. embed an up-to-date view of performance within the context of your organisation's web pages, intranet, presentations and reports.

Flexible Implementation
Aspireview is recognised for its speed of implementation and flexibility to expand as requirements evolve. There is no local IT requirement for implementation, system maintenance or support. We acknowledge that every implementation is different and the Callcredit implementation team would work closely with you to scope requirements, agree the Project Initiation Document (PID) and develop a clear project plan to ensure the solution is delivered at your pace, on time and to budget.

Easy Integration of Your Whole Business
Integrating Aspireview with back office systems and complementary solutions is easy and safe. We can set up SFTP connections which “push” data automatically from your back office systems into Aspireview populating your frameworks and dashboards up to every 2 minutes, if required.

Knowledge management
Store and securely share documents and knowledge items within the online knowledge base, while facilitating secure discussions through the online forum.

Realisable Cost Efficiencies
One of our customers recently calculated that using Aspireview had saved them 6 working days per quarter managing data and preparing reports. That’s more than a month every year which they can now spend focusing on their own customers and further improving their performance. 

Support and knowledge transfer
Receive support from an experienced team who are not just system implementers, but performance management and improvement experts able to advise and assist your organisation in achieving the maximum benefit from the system.

Performance Consultancy
All of our system implementations are supported by our Consulting team who specialise in the provision of advisory and implementation support, focused on organisation performance management, improvement and service transformation.

Unique User Engagement Process
We use our unique customer engagement process to identify customer need and inform future enhancements and software development. We hold regular Aspireview user groups and customers are engaged in scoping, specification and testing.

System Development
We use Agile Development Methodology based on customer needs identified via our unique user engagement process to identify system development and enhancements. There were six non-chargeable software releases in the last year alone.

Security and Confidence
Callcredit’s IT infrastructure is accredited to ISO 27001 and is connected to the Public Services Network for exchanging information up to IL3 (Confidential) providing peace of mind to our customers that their information is safe and their systems secure.

Get in touch today to see how our specialist teams can help you.

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