TransUnion is the new trading name of Callcredit in the UK. The usual high levels of service and products will continue as normal whilst we update the brand over the coming months.

What is a notice of correction?

Click on the drop down arrow next to the question listed.

If you can't find the answer you need please contact us.

  • What is a Notice of Correction?

    A Notice of Correction is a 200-word statement that you can add to your credit file. You can use this to explain any entry on it, for example a missed payment. If you add a Notice of Correction to your credit file any organisation accessing your credit file through Callcredit will see it. Please bear in mind that if you add a Notice of Correction to your credit file, lenders searching our database for information we hold about you are obliged under the Guide to Credit Scoring to read your Notice of Correction.

  • How do I leave a Notice of Correction?

    Send a letter to Customer Service Team, Callcredit, PO Box 491, Leeds, LS3 1WZ with the wording you would like to add in your file, your full name, date of birth and address. Please remember to sign your letter.

    Alternatively, you can email us with the above information at consumer@callcredit.co.uk

    Please remember that the Notice of Correction can’t be more than 200 words, defamatory, libellous, incorrect or frivolous. The note will remain on your Callcredit credit file until you ask us to remove it.

  • Back to main FAQ page