Callcredit Blog

Debt

Joining the data dots: building a real picture of your collections customer

Today, collections teams have more data at their disposal than ever before. But this information is really only the beginning of the story – because, on its own, data isn’t very smart. Individual facts about a customer’s spending or debts … » Read more…

Tags: , , ,

Can’t pay or won’t pay? The customer’s view

The Bank of England warned in September that a sharp rise in interest rates and unemployment could cause UK banks to lose £30bn on credit card, personal loan and car finance lending. However credit and debt are not just about … » Read more…

Tags: , , ,

How to determine if your customer is struggling to make the next payment

Recent analysis on changes in customer accounts shows that over a three-month period, over 50% of all customers experience some change in their credit profile. Factors such as Brexit have increased uncertainty, and with the cost of living continuing to … » Read more…

Tags: ,

Time for ‘prudence’ to make a come-back?

This gallery contains 2 photos.

As part of our Real World Thinking initiative, we look at how fears of another unsecured personal debt bubble are forcing organisations to focus on the income & expenditure processes they already have in place for customers struggling with their … » Read more…

Tags: , ,