Callcredit Blog

Debt

Alerts can help the housing sector make tenancies more sustainable and deliver their social duty

One of the biggest challenges for the social housing sector is the increasing number of tenants falling into rent arrears. Stagnating incomes, rising cost of living and changes to benefits are squeezing tenants, many of whom are already financially vulnerable. … » Read more…

Tags: , , , , ,

Joining the data dots: building a real picture of your collections customer

Today, collections teams have more data at their disposal than ever before. But this information is really only the beginning of the story – because, on its own, data isn’t very smart. Individual facts about a customer’s spending or debts … » Read more…

Tags: , , ,

Can’t pay or won’t pay? The customer’s view

The Bank of England warned in September that a sharp rise in interest rates and unemployment could cause UK banks to lose £30bn on credit card, personal loan and car finance lending. However credit and debt are not just about … » Read more…

Tags: , , ,

How to determine if your customer is struggling to make the next payment

Recent analysis on changes in customer accounts shows that over a three-month period, over 50% of all customers experience some change in their credit profile. Factors such as Brexit have increased uncertainty, and with the cost of living continuing to … » Read more…

Tags: ,

Time for ‘prudence’ to make a come-back?

This gallery contains 2 photos.

As part of our Real World Thinking initiative, we look at how fears of another unsecured personal debt bubble are forcing organisations to focus on the income & expenditure processes they already have in place for customers struggling with their … » Read more…

Tags: , ,