Callcredit Blog

Collections

Five ways to bring your collections operation into the 21st century blog series 5/5: Workflow automation

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In the fifth and final series of blogs, we take a look at utilising technology that can reduce operational waste and make collections operations leaner and more efficient. Notwithstanding the skill and intelligence that the human race bring to this … » Read more…

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Five ways to bring your collections operation into the 21st century blog series 4/5: Self-serve

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In the fourth of a series of blogs, we take a look at how modern day collections practices should put the customer in control and offer a self-serve functionality. It is 8.34 am, in a caffeine inspired state of manic … » Read more…

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Five ways to bring your collections operation into the 21st century blog series 3/5: Digitalisation

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In the third of a series of blogs, we take a look at how consumer behaviour is driving the 21st century debt management operation. According to a recent Ofcom report, the UK is spending more time online than ever before … » Read more…

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Five ways to bring your collections operation into the 21st century blog series 1/5: Data

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In the first of a series of short blogs, aimed at identifying ways you can bring your collections practice into the 21st century, we take a look at how the right data can be extremely useful for the modern day … » Read more…

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