CallVerify - fast, effective, retrospective customer verification
Verify the identities and addresses within your entire customer database in one quick, simple process to achieve regulatory compliance, reduce fraud and operational costs and increase customer satisfaction.
The FSA and JMLSG require businesses to ensure they have correct controls in place to verify customers, help fight terrorism and financial crime. Whilst many businesses adopt necessary controls at point of acquisition, existing customers are sometimes overlooked. CallVerify makes this potentially huge task simple and hassle-free.
Reducing the need for manual validation, CallVerify checks records against a number of positive and negative databases and gives you back a pass or fail result for each customer.
If you currently require existing customers to re-identify themselves when they apply for a new product, CallVerify can remove this customer intrusion by retrospectively verifying your entire customer base. This improves customer experience and subsequently increases customer retention and acquisition.
Request more information about CallVerify below or complete our business enquiry form to specify your requirements.