• Fraud and Verification
• Consumer Marketing Data and Segmentation
• Customer Handling
  • In/Outbound Call Handling
  • Automated Call Handling
  • Email Marketing
  • Social Media
  • Mobile Marketing
  • Mobile Response Management
  • Customer Service
  • Information Lines
  • Subscription Management
  • Logistics and Fulfilment
• Credit Risk and Affordability
• Database Solutions
• Collections and Recoveries
• Digital Solutions
• Market Analysis and Network Planning
• Global Operations
• Multi-Bureau, Analytics and Metrics

Mobile Response Management - automated text services

For the majority of consumers, text messaging is the most convenient way to request information, as most of us carry our mobiles with us 24/7.

Given the immediacy and convenience of text messaging, consumers expect an instant automated response and will lose patience if made to wait until the next working day for someone to get back to them. Therefore it is vital that you have the correct systems in place to respond quickly and appropriately to text communications, adding value to the customer journey and enriching their relationship with your brand.

Whether your audience is requesting a brochure, free product sample, event reminder or entering a competition, we at Callcredit can fulfil all your mobile response management needs.

Our 'text4' suite of solutions allows you to set up automated responses whatever your offer. The suit is also an invaluable way to capture mobile and email data! All our solutions can be tailored to your exact needs:

text4email
Provides the immediate delivery of information - direct into your prospects, or customers, inbox within a matter of minutes.

text4brochure
Offers an effective automated way for customers and prospects to request further information from you, when email delivery is not appropriate.

text4dynamic email
When combined with a marketing database, dynamic email content can be sent dependent on preferences.

text4fulfilment
Fulfilment of ANYTHING, not just literature but also 3D items such as product samples.

text4call-back
Text to request a call back at a convenient time.

text4location/nearest
text in your postcode, to find details of your nearest store.

text4information
Requesting further information.

Key event Reminders/Automated text alerts
Key event reminders, such as when tickets for a specific event go on sale/ or the start of a sale/ or car MOT etc. Automated reminders, such as support for 'Together Programme' in stopping smoking.

text2win
Competition entries at standard or premium rate.