Thought Leadership

In this section of our website you will find current Callcredit thought leadership articles issued to the press. For any media enquiries, interview requests or industry insights, please contact our press team.

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Are a holistic view of a customer’s income and expenditure & early arrears detection the future for collections?

28 July 2017

According to July’s Money Statistics published by the Money Charity, the level of unsecured debt in the UK at the end of May was £199.7 billion. News around personal debt will always be a topic of concern and be in the headlines but what can organisations do to help support those in financial difficulty and identify debt before it goes bad?

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How much is IFRS9 really changing the collections landscape?

24 May 2017

James Connolly, Head of Debt and Utilities, Callcredit Information Group, recently wrote a piece for Credit Connect about the impact of IFRS9 in the collections industry.

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Avoiding data breaches: From the inside and out

08 May 2017

In recent years, businesses that have suffered data breaches are becoming the rule rather than the exception. In 2016 alone, 65% of large firms detected a cyber security breach or attack, and 25% of those experienced one at least every month. Yet, British businesses still do not know how to combat these crimes, or even report them, according to a recent report from Barclays and the Institute of Directors.

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Tackling the data dilemma - top tips for businesses

25 April 2017

There’s no doubt about it; data analysis is the lifeblood of modern marketing for organisations. Yet harnessing this information is no small feat - the amount of data at businesses’ fingertips today is colossal (and growing!). In fact, 90% of all data in the world today has been created in the last two years. Add to this the challenge of organising it, understanding it, and then translating it into valuable insights that can be used to drive business growth - it’s easy to see why many companies find the concept daunting.

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Speeding up the application process – a balancing act

10 April 2017

Digital technology is becoming a buzz word within many sectors, and none more so than the mortgage arena. Brokers and lenders alike are seeing a growing demand to process mortgage applications quicker, as consumers expectations become more attuned to a digital world and they expect faster turn-around times. More people than ever now use their smartphone to manage their finances, and the BBA forecasts that by 2020, 2.3 billion customers will be using their mobile to manage their current account – more than internet, branch and telephone banking put together. It’s important to adapt to this changing trend, and look for ways to speed things up.

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