Leading credit reference agencies launch industry-wide information notice to support lenders and consumers in GDPR world

29 November 2017

Callcredit, Equifax and Experian are launching an industry-wide Credit Reference Agency Information Notice (CRAIN) in readiness for the implementation of the new General Data Protection Regulation (GDPR) on 25 May 2018.

This notice will ensure that the financial industry delivers standardised, clear and consistent information to consumers to explain how credit reference agencies (CRAs) use and share personal information, the type of information they hold, where it comes from and the legalities of handling personal data.

The document addresses the requirements of GDPR to ensure credit data sharing can continue to support responsible lending, to help combat fraud and money-laundering and to support the fair and proportionate collection of debt.

The CRAs have worked closely with various trade and industry bodies to develop the notice. It will be hosted on each of the three CRAs’ websites so that lenders and other financial providers can easily direct their customers and prospective customers to the information it provides.

Steve McNicholas, Managing Director – Credit and Marketing Data, Callcredit Information Group, said: “We are in the age of the empowered consumer where we all recognise the importance and value of our own personal information. CRAs are an integral part of the consumer lending process and wider information ecosystem. Helping people understand how their data is used and shared and how they can challenge its accuracy is an important issue. We often take for granted how data sharing has evolved and now enables people to apply for tailored financial products and gain an instant decision. The mechanics of what sit behind this are of increasing interest to information hungry consumers – transparency is key.”

View the CRAIN document.

 

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