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	<title>McAndrew&#039;s Around</title>
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	<link>http://www.callcredit.co.uk/press-office/mcandrews-around</link>
	<description>Blog by John McAndrew - Callcredit&#039;s Chief Executive</description>
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		<title>Enjoy Yourself – the light at the end of the tunnel could be an express train!</title>
		<link>http://www.callcredit.co.uk/press-office/mcandrews-around/index.php/enjoy/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=enjoy</link>
		<comments>http://www.callcredit.co.uk/press-office/mcandrews-around/index.php/enjoy/#comments</comments>
		<pubDate>Wed, 09 May 2012 16:07:25 +0000</pubDate>
		<dc:creator>John McAndrew</dc:creator>
				<category><![CDATA[Business Performance]]></category>
		<category><![CDATA[Economy]]></category>
		<category><![CDATA[Growth]]></category>

		<guid isPermaLink="false">http://www.callcredit.co.uk/press-office/mcandrews-around/?p=364</guid>
		<description><![CDATA[I feel in a similar place as early 2008. Then, the world was good but you knew it was unsustainable.  In those days, even though the economy was growing and unemployment down – when you did the maths (e.g. the ratio &#8230; <a>&#187;</a>  <a href="http://www.callcredit.co.uk/press-office/mcandrews-around/index.php/enjoy/">Read more...</a>]]></description>
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		<slash:comments>0</slash:comments>
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		<title>Non Executive Directors, who needs them?</title>
		<link>http://www.callcredit.co.uk/press-office/mcandrews-around/index.php/non-executive-directors-who-needs-them/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=non-executive-directors-who-needs-them</link>
		<comments>http://www.callcredit.co.uk/press-office/mcandrews-around/index.php/non-executive-directors-who-needs-them/#comments</comments>
		<pubDate>Tue, 17 Apr 2012 07:38:28 +0000</pubDate>
		<dc:creator>John McAndrew</dc:creator>
				<category><![CDATA[Business Performance]]></category>
		<category><![CDATA[General]]></category>
		<category><![CDATA[Growth]]></category>

		<guid isPermaLink="false">http://www.callcredit.co.uk/press-office/mcandrews-around/?p=327</guid>
		<description><![CDATA[Every month Callcredit Information Group (CIG) hold a Board meeting, normally in Leeds, when we review performance of the group, against plan. Around the table are the Executive Team and the non executive directors. We currently have three non execs &#8230; <a>&#187;</a>  <a href="http://www.callcredit.co.uk/press-office/mcandrews-around/index.php/non-executive-directors-who-needs-them/">Read more...</a>]]></description>
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		<slash:comments>1</slash:comments>
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		<title>Gluck</title>
		<link>http://www.callcredit.co.uk/press-office/mcandrews-around/index.php/gluck/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=gluck</link>
		<comments>http://www.callcredit.co.uk/press-office/mcandrews-around/index.php/gluck/#comments</comments>
		<pubDate>Wed, 14 Mar 2012 16:29:17 +0000</pubDate>
		<dc:creator>John McAndrew</dc:creator>
				<category><![CDATA[Future Plans]]></category>
		<category><![CDATA[General]]></category>
		<category><![CDATA[Growth]]></category>

		<guid isPermaLink="false">http://www.callcredit.co.uk/press-office/mcandrews-around/?p=292</guid>
		<description><![CDATA[By the time this has got through the thought police I will be on the cusp of my 7th decade. It was a shock, on booking a family holiday for a few weeks time, when my status on the travel &#8230; <a>&#187;</a>  <a href="http://www.callcredit.co.uk/press-office/mcandrews-around/index.php/gluck/">Read more...</a>]]></description>
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		<slash:comments>2</slash:comments>
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		<title>How has the year started for you?</title>
		<link>http://www.callcredit.co.uk/press-office/mcandrews-around/index.php/how-has-the-year-started-for-you/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=how-has-the-year-started-for-you</link>
		<comments>http://www.callcredit.co.uk/press-office/mcandrews-around/index.php/how-has-the-year-started-for-you/#comments</comments>
		<pubDate>Tue, 14 Feb 2012 15:44:00 +0000</pubDate>
		<dc:creator>John McAndrew</dc:creator>
				<category><![CDATA[General]]></category>
		<category><![CDATA[Innovation]]></category>

		<guid isPermaLink="false">http://www.callcredit.co.uk/press-office/mcandrews-around/?p=288</guid>
		<description><![CDATA[A very good, but strange, start to the year for Callcredit. After the normal explosion of activity in the final quarter, January and February are usually quiet and sleepy.  This year, everyone is flat out. Left the office a few &#8230; <a>&#187;</a>  <a href="http://www.callcredit.co.uk/press-office/mcandrews-around/index.php/how-has-the-year-started-for-you/">Read more...</a>]]></description>
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		<slash:comments>0</slash:comments>
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		<title>Happy New Year!</title>
		<link>http://www.callcredit.co.uk/press-office/mcandrews-around/index.php/happy-new-year/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=happy-new-year</link>
		<comments>http://www.callcredit.co.uk/press-office/mcandrews-around/index.php/happy-new-year/#comments</comments>
		<pubDate>Fri, 20 Jan 2012 08:13:34 +0000</pubDate>
		<dc:creator>John McAndrew</dc:creator>
				<category><![CDATA[Business Performance]]></category>
		<category><![CDATA[Future Plans]]></category>
		<category><![CDATA[General]]></category>
		<category><![CDATA[Growth]]></category>

		<guid isPermaLink="false">http://www.callcredit.co.uk/press-office/mcandrews-around/?p=272</guid>
		<description><![CDATA[The old year finished strongly for Callcredit and showed strong growth for both revenue and profit. We are currently closing the accounts on our financial year end – and will have our results out in the next few months. 2012 &#8230; <a>&#187;</a>  <a href="http://www.callcredit.co.uk/press-office/mcandrews-around/index.php/happy-new-year/">Read more...</a>]]></description>
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		<slash:comments>1</slash:comments>
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		<title>Nearly the Year End-One Last Dash</title>
		<link>http://www.callcredit.co.uk/press-office/mcandrews-around/index.php/nearly-the-year-end-one-last-dash/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=nearly-the-year-end-one-last-dash</link>
		<comments>http://www.callcredit.co.uk/press-office/mcandrews-around/index.php/nearly-the-year-end-one-last-dash/#comments</comments>
		<pubDate>Wed, 14 Dec 2011 13:34:18 +0000</pubDate>
		<dc:creator>John McAndrew</dc:creator>
				<category><![CDATA[Future Plans]]></category>
		<category><![CDATA[General]]></category>

		<guid isPermaLink="false">http://www.callcredit.co.uk/press-office/mcandrews-around/?p=235</guid>
		<description><![CDATA[I went shopping to the local Mall on Saturday (two weeks before Christmas). It was very quiet! This could be because of low, low, consumer confidence. It could be that loads of people bought most of their presents over the &#8230; <a>&#187;</a>  <a href="http://www.callcredit.co.uk/press-office/mcandrews-around/index.php/nearly-the-year-end-one-last-dash/">Read more...</a>]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Survival and winning in tough times</title>
		<link>http://www.callcredit.co.uk/press-office/mcandrews-around/index.php/survival-and-winning-in-tough-times/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=survival-and-winning-in-tough-times</link>
		<comments>http://www.callcredit.co.uk/press-office/mcandrews-around/index.php/survival-and-winning-in-tough-times/#comments</comments>
		<pubDate>Thu, 27 Oct 2011 08:13:29 +0000</pubDate>
		<dc:creator>John McAndrew</dc:creator>
				<category><![CDATA[Business Performance]]></category>
		<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[Economy]]></category>

		<guid isPermaLink="false">http://www.callcredit.co.uk/press-office/mcandrews-around/?p=194</guid>
		<description><![CDATA[Last month I wrote about how the UK will be a tough old place for many in the next few years. The last few weeks has reinforced this view – that there will be little economic recovery in the next &#8230; <a>&#187;</a>  <a href="http://www.callcredit.co.uk/press-office/mcandrews-around/index.php/survival-and-winning-in-tough-times/">Read more...</a>]]></description>
		<wfw:commentRss>http://www.callcredit.co.uk/press-office/mcandrews-around/index.php/survival-and-winning-in-tough-times/feed/</wfw:commentRss>
		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>How&#8217;s life in the UK in the next few years?</title>
		<link>http://www.callcredit.co.uk/press-office/mcandrews-around/index.php/hows-life-in-the-uk-in-the-next-few-years-2/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=hows-life-in-the-uk-in-the-next-few-years-2</link>
		<comments>http://www.callcredit.co.uk/press-office/mcandrews-around/index.php/hows-life-in-the-uk-in-the-next-few-years-2/#comments</comments>
		<pubDate>Mon, 19 Sep 2011 09:27:12 +0000</pubDate>
		<dc:creator>John McAndrew</dc:creator>
				<category><![CDATA[Business Performance]]></category>
		<category><![CDATA[Economy]]></category>
		<category><![CDATA[Growth]]></category>

		<guid isPermaLink="false">http://testsite.callcredit.co.uk/press-office/mcandrews-around/?p=117</guid>
		<description><![CDATA[My parents were economic immigrants from the West of Ireland, met and married in South East London, worked hard and ensured that their kids got the best education they could &#8211; through the Catholic Church. I know it&#8217;s fashionable to &#8230; <a>&#187;</a>  <a href="http://www.callcredit.co.uk/press-office/mcandrews-around/index.php/hows-life-in-the-uk-in-the-next-few-years-2/">Read more...</a>]]></description>
		<wfw:commentRss>http://www.callcredit.co.uk/press-office/mcandrews-around/index.php/hows-life-in-the-uk-in-the-next-few-years-2/feed/</wfw:commentRss>
		<slash:comments>2</slash:comments>
		</item>
		<item>
		<title>What makes great service?</title>
		<link>http://www.callcredit.co.uk/press-office/mcandrews-around/index.php/what-makes-great-service/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=what-makes-great-service</link>
		<comments>http://www.callcredit.co.uk/press-office/mcandrews-around/index.php/what-makes-great-service/#comments</comments>
		<pubDate>Tue, 02 Aug 2011 10:08:36 +0000</pubDate>
		<dc:creator>John McAndrew</dc:creator>
				<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[General]]></category>

		<guid isPermaLink="false">http://testsite.callcredit.co.uk/press-office/mcandrews-around/?p=108</guid>
		<description><![CDATA[Whenever we present to investors, prospects or customers, what makes Callcredit different &#8211; innovation and service are always there. People nod sagely on innovation. Often eyes glaze over when you talk about differentiating through service. I suspect this is because &#8230; <a>&#187;</a>  <a href="http://www.callcredit.co.uk/press-office/mcandrews-around/index.php/what-makes-great-service/">Read more...</a>]]></description>
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		<slash:comments>2</slash:comments>
		</item>
		<item>
		<title>Shared Responsibility</title>
		<link>http://www.callcredit.co.uk/press-office/mcandrews-around/index.php/shared-responsibility-2/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=shared-responsibility-2</link>
		<comments>http://www.callcredit.co.uk/press-office/mcandrews-around/index.php/shared-responsibility-2/#comments</comments>
		<pubDate>Tue, 28 Jun 2011 13:44:52 +0000</pubDate>
		<dc:creator>John McAndrew</dc:creator>
				<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[General]]></category>
		<category><![CDATA[Innovation]]></category>

		<guid isPermaLink="false">http://callcredit.epiphanydev1.co.uk/blog/?p=83</guid>
		<description><![CDATA[While I was away losing not too much money at Ascot, Tom and the team launched Noddle. Lots of good feedback, from media, customers and consumer groups. All agree that treating consumers fairly and transparently is a good thing. The challenge &#8230; <a>&#187;</a>  <a href="http://www.callcredit.co.uk/press-office/mcandrews-around/index.php/shared-responsibility-2/">Read more...</a>]]></description>
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		<slash:comments>7</slash:comments>
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