Know Your Candidate - Credit Screening
Background
Know Your Candidate is a fast growing provider of employment screening services to UK employers. By operating a single streamlined and standardised process for all customers the business can focus on processing its customers' employee vetting checks quickly and delivering great customer service. One of Know Your Candidate's key services is the provision of employee credit checks.
Challenges
- Financial services firms and their key suppliers are continually exploring ways to reduce their fraud risk.
- Employment screening is increasing being viewed as an on-going requirement rather than a one-off exercise when employees are initially recruited. This has led to more firms performing annual employee credit checks across their workforce.
- Know Your Candidate required a credit reference agency partner to help it deliver a batch employee credit check service to its customers.
- The key requirements was to find a partner that had a simple solution that delivered robust results in the shortest possible time frame whilst reducing the administrative burden on Know Your Candidate and its customers to a minimum.
Solution
Callcredit provided Know Your Candidate with a managed service to process bulk files of employee records. The solution matched the employee records to publicly available financial data held on the bureau - Court Judgements and Insolvency data plus the Electoral Register. To make it easy to understand the output data, separate files were provided for those employees who had judgements, insolvency data and matched to the Electoral Register.
Results
- Faster completion times than experienced with incumbent credit reference agency solution
- Reduced pre-processing effort required
- Data output significantly easier to understand and interpret
- Excellent support and fast response to queries
