Helping Utility companies today, for a brighter tomorrow
Callcredit have long been the preferred partner of UK Utility companies for the provision of customer insight, data management, segmentation and targeting solutions. We work with a number of Utility companies helping them overcome the challenges faced by the industry. Through the combination of data, analytics and consultancy Callcredit can help you to improve customer value, manage risk and reduce operational costs.
Within such a heavily regulated and competitive market, there have been a number of fundamental changes that have presented our clients with new challenges.
Callcredit can help with:
- Lead generation and customer value management
- Understanding new customers and help to reduce switching levels at account origination
- Enhancing the customer experience whilst reducing operational costs
- Protecting and identifying financially vulnerable customers through affordability assessment
- Getting the best from your collections teams
We’re proud to already be supporting the ‘Big 6’ to successfully overcome these challenges.
To find out more about our Utilities Solutions please contact us and one of our experts will contact you shortly.