Stopping Tenancy Fraud
What is tenancy fraud?
According to the National Fraud Authority, tenancy fraud costs £900m per year. It stops vulnerable citizens getting accessto the limited stock of social housing. And, as a consequence, creates significant costs for local authorities by increasingthe use of expensive, temporary accommodation. Local authorities and housing associations are looking for an efficient service to identify fraud cases which are most likely to lead to a new vacant property.
How can Callcredit help?
Callcredit can help you to prevent fraudsters from acquiring new tenancies, and to detect fraud within your stock. Unlike other services which result in excessive cases for investigation, our service utilises proprietary technologies and high quality data, ensuring that every case for investigation has a high chance of leading to a new vacancy.
Our fraud prevention service combines the highest quality identity verification solutions, with regional data sharing initiatives. You can confirm the identity of a prospective tenant before handing over the keys and, with our unique online data sharing solution, you can confidently work with neighbouring authorities to share tenancy, waiting list and housing benefit data.
With our fraud detection service, you can accurately trace your tenant and identify additional occupants at the property. Unlike other services which rely only on credit activity, we use our proprietary ResidencyPLUS technology to give additional confidence when assessing where someone lives and when they lived there. All together, presenting to you the highest quality cases for investigation. We offer a tenancy fraud health check to estimate the scope of potential fraud. Should you decide to go ahead, our flexible pricing can meet your risk, reward and budget requirements.
| Feature | Benefit |
| Using public and private sector data | Most comprehensive data sources |
| Identity verification and cross-checking | Preventing fraud before you hand over the keys to a prospective tenant |
| ResidencyPLUS technology |
Improved tracing accuracy and occupier lookup for disorganisedindividuals who do not update their financial records Avoiding double counting when individuals are known by more than onename |
| Individual tracing |
Confirming the number of active residences for an individual Providing earliest and latest known dates |
| Occupier lookup |
Accurately naming and counting the current tenants Confirming their relationship to the original tenant, covering financialassociates, co-residents and other individuals |
| Compliant and secure |
Processed in line with the Data Protection Act and all industry codes ofconduct Using a secure and robust IT platform which conforms with all relevant ITsecurity and management standards - e.g. ISO 27001 |
