Investigate Benefit Fraud
Fraud and error in benefits payments cost the taxpayer £3.3b per year. Typically it occurs when claimants make an application using false information, or fail to report a change of circumstances. When suspicions are raised, you need a way to investigate efficiently and fairly, and to ensure the recovery of outstanding debt.
How we can help
Callcredit offer a secure and straightforward online service for public sector organisations that enables you to search for individuals, and gain a comprehensive understanding of their financial status and activities.
| Feature | Benefit |
| Address confirmation |
Confirms individual presence on the Electoral Roll and the length of residency |
| Financial records |
Returns full account details and account history for all credit commitments, including account opening dates, limits, usage and payment status |
| Public information |
Provides full information on CCJs, bankruptcy orders, debt relief orders and IVAs (and their Scottish equivalents) |
| Credit search history |
Provides information on credit searches performed at the Callcredit bureau |
| Address links |
Returns all known address information for this individual |
| Financial associates |
Lists joint accounts and known financial associates, with whom the individual shared financial commitments |
| Alias information |
Lists known aliases |
Tailored search output
Our fraud investigation solutions are tailored to different types of investigation, filtering out the irrelevant information, and providing with you with the outputs you need, quickly.
| Purpose | Output |
| Credit report |
Confirm individual's name, address and the presence of any public data |
| Exempted credit report |
Full financial information |
| Trace report |
Current location of individual |
Why Public Sector Solutions
Our solutions are built on a deep understanding of the challenges faced by clients across the public and private sectors. With a unique, personalised approach that combines proven expertise with bold new thinking, we offer practical, cost-effective ways to help you deal with problems in the real world.




