Media and Publishing - Manage
We offer the following customer management products
and services for the media/publishing sector:
- Subscription management - handling media subscriber enquiries and payments
- Email marketing - highly targeted communications to your customers' inbox
- Social media - building positive social engagement by encouraging participation and sharing
- Inbound and outbound call handling - excellence in communications and customer care
- Automated call handling - Interactive Voice Response (IVR)
- Logistics and fulfillment - Direct Mail campaign management and execution
- Mobile marketing - immediate, responsive and measurable marketing to your audience's pockets
- Mobile response management - automated text services
- Information lines - Interactive Voice Response (IVR) for business continuity and customer service
- Customer Service - professional front line communication for your brand
Consumer Data and Segmentation
- nGauge scores for marketing - targeting for risk and profitability
- Core - the largest UK prospect pool available
- Local area data and demographics - giving you the insight to plan with confidence
- CAMEO Classifications - taking the guesswork out of customer understanding
- Data processing, cleaning and enhancement - trust the experts with your data cleansing and enhancement needs
- Customer database building - for customer retention, cross-sell and up-sell
- Integrated marketing platforms - all your data, campaign planning and reporting in one place
- improvemydata.com - rapid online data cleansing, enhancement and profiling
- CAMEO Online - online global address management and data enhancement
- MICROVISION - Geographical Information System (GIS) software
If you would like one of our media and publishing specialists to contact you, please complete our business enquiry form.
