Mail Order - creating winning strategies

Home shopping is well placed to build loyal and profitable relationships with customers seeking value for money and flexible payments. The challenge is to drive repeat purchase and do so without adversely impacting risk of and payment behaviour.

The alignment of both your merchandise and marketing strategy with your credit process is central to meeting the expectations of your customers and shareholders. It is essential that appropriate risk and fraud prevention practices are in place, without impacting the customer experience. Our leading edge approach to deploying consumer information helps you meet these challenges.

Our mail order solutions can help you to:

Set credit limits based on risk and affordability to drive conversion and reduce churn
Gain a clear picture of every consumer in the UK. Accurately assess and verify their identity and financial commitments to enable you to make more informed decisions
Reduce delivery fraud by carrying out an accurate assessment of postcode level fraud before you dispatch
Segment your portfolio by basket size, profitability and risk for better operational and marketing planning
Increase loyalty and maximise customer lifetime value
If an individual's circumstances change, Daily alerts will provide you with accurate information