Mail Order - creating winning strategies
Home shopping is well placed to build loyal and profitable relationships with customers seeking value for money and flexible payments. The challenge is to drive repeat purchase and do so without adversely impacting risk of and payment behaviour.
The alignment of both your merchandise and marketing strategy with your credit process is central to meeting the expectations of your customers and shareholders. It is essential that appropriate risk and fraud prevention practices are in place, without impacting the customer experience. Our leading edge approach to deploying consumer information helps you meet these challenges.
Our mail order solutions can help you to:
- Set credit limits based on risk and affordability to drive conversion and reduce churn
- Gain a clear picture of every consumer in the UK. Accurately assess and verify their identity and financial commitments to enable you to make more informed decisions
- Reduce delivery fraud by carrying out an accurate assessment of postcode level fraud before you dispatch
- Segment your portfolio by basket size, profitability and risk for better operational and marketing planning
- Increase loyalty and maximise customer lifetime value
- If an individual's circumstances change, Daily alerts will provide you with accurate information
To find out more about our solutions, please complete our business enquiry form and one of our mail order specialists will contact you shortly.
We also offer solutions for online retailers, click here for further information.