Insurance - Manage

General Insurance

Identify fabricated application details to reduce premiums
Find those customers who are assuming an identity to make financial gain from you
Avoid chargebacks & spot multiple fraudulent payments through velocity checks
Payment verification - process improvements (verified direct credit payments to aid removal of cheques) & cost savings (reduced claim payment amounts if 'credit hire' period can be reduced)

Daily alerts - confirmation of goneaways, change of address, mid term bankruptcies, deceased customers etc etc
nGauge - predictive and powerful risk scores
Bureau Summary Block - summarised information on your customer's credit file
Credit reporting - access your customer's complete credit profile
The Affordability Suite - calculate your customers' risk and affordability
Ensure you are aware when your customer details change
Know your customers' current address to help retain them
Act with confidence by identifying deceased accounts accurately

Email marketing - highly targeted communications to your customers' inbox
Social Media - building positive social engagement by encouraging participation and sharing
Inbound and outbound call handling - excellence in communications and customer care
Automated call handling - Interactive Voice Response (IVR)
Logistics and fulfillment - Direct Mail campaign management and execution
Mobile marketing - immediate, responsive and measurable marketing to your audience's pockets
Mobile Response Management - automated text services
Information Lines - Interactive Voice Response (IVR) for business continuity and customer service
Customer Service - professional front line communication for your brand

Data processing, cleaning and enhancement - trust the experts with your data cleansing and enhancement needs
Customer database building - for customer retention, cross-sell and up-sell
Integrated marketing platforms - all your data, campaign planning and reporting in one place
improvemydata.com - rapid online data cleansing, enhancement and profiling
CAMEO Online - online global address management and data enhancement

Consumer and Demographic Data

Identifying the good from the bad customers - public consumer data is used within the risk rating (underwriting) and pricing of the insurance risk
Postcode level information to understand more about the customer to identify good from bad - understand the customers propensity to make insurance claims
nGauge scores for marketing - targeting for risk and profitability
Core - the largest UK prospect pool available
Local area data and demographics - giving you the insight to plan with confidence
CAMEO Classifications - taking the guesswork out of customer understanding

Branch Network Planning and Local Marketing Support

Meet AML requirements
Sanctions checkings
Check your customers' ID to ensure they are not committing fraud
Reduce Broker Commission Fraud
Prevent over-payment clawback for those committing annuities fraud
Comply with the Pensions Regulator requirements for data cleansing of customer records

Ensure you are aware when your customers' details change
Know your customers' current address to help retain them
Overpayments clawback - confirmation of goneaways, change of address, mid term bankruptcies, deceased customers the day after we are made aware

Email marketing - highly targeted communications to your customers' inbox
Social Media - building positive social engagement by encouraging participation and sharing
Inbound and outbound call handling - excellence in communications and customer care
Automated call handling - Interactive Voice Response (IVR)
Logistics and fulfillment - Direct Mail campaign management and execution
Mobile marketing - immediate, responsive and measurable marketing to your audience's pockets
Mobile Response Management - automated text services
Information Lines - Interactive Voice Response (IVR) for business continuity and customer service
Customer Service - professional front line communication for your brand

Data processing, cleaning and enhancement - trust the experts with your data cleansing and enhancement needs
Customer database building - for customer retention, cross-sell and up-sell
Integrated marketing platforms - all your data, campaign planning and reporting in one place
improvemydata.com - rapid online data cleansing, enhancement and profiling
CAMEO Online - online global address management and data enhancement

Consumer and Demographic Data

Identifying the good from the bad customers - public consumer data is used within the risk rating (underwriting) and pricing of the insurance risk
Postcode level information to understand more about the customer to identify good from bad - understand the customers propensity to make insurance claims
nGauge scores for marketing - targeting for risk and profitability
Core - the largest UK prospect pool available
Local area data and demographics - giving you the insight to plan with confidence
CAMEO Classifications - taking the guesswork out of customer understanding

Branch Network Planning and Local Marketing Support

If you would like one of our insurance service specialists to contact you, please complete our business enquiry form.