Insurance - manage your returns
In terms of consumer behaviour, the insurance industry (particularly Motor and Home insurance providers), has probably experienced a greater change in the past three or four years than in the previous twenty. Driven by price comparison websites and the ease of shopping around on the internet, consumers have become cannier in terms of securing a better deal for themselves..and far smarter at committing fraud!
The smarter Insurance companies are countering this by taking steps to better understand risk at quotation and application stage, and by implementing a coherent risk and fraud assessment process across all stages of the customer lifecycle. Callcredit's dedicated insurance team, have been working with insurers over the past two years to develop a suite of solutions, which can respond to the challenges. We are perfectly positioned to work with General Insurance and Life and Pensions companies to drive forward strategies to maintain competitiveness and profits.
There is no question that the insurance sector has embraced considerable change in recent times, and will continue doing so. We regularly see innovation in brand marketing and product advertising, and we need to see similar innovation in pricing, underwriting, claims and fraud. Callcredit Information Group are committed to building on its reputation for innovation by working in partnership with insurance companies to harness data driven insights to drive efficiency in acquisition and retention of customers.
Our insurance solutions help you to:
- Increase conversion and loyalty through customer insight and the development of compelling propositions
- Reduce churn and drive loyalty through integrated marketing
- Encourage loyalty, managing customers effectively by developing a single customer view
- Reduce the risk of fraud by carrying out electronic identity checks at point of quotation and verifying the ownership of the potential customers payment method
- Improve tracing including linked addresses of non-payers and for repatriation of funds/proceeds
- Provide unique and robust customer verification to facilitate accurate decisions and quickly increase customer uptake and retention
- Verify customer and applicant details and understand their potential value
Our solutions are based around the customer lifecycle; plan, acquire, verify and manage.
To find out more about our solutions, please complete our business enquiry form and one of our insurance specialists will contact you shortly.