Flexible and configurable solutions to help Challenger Banks attract, manage and protect customers
At Callcredit we’re challenging old ways of thinking, to help you build innovative solutions designed around your business to attract and manage customers more readily. That’s why we are already working with some of the leading Challenger Banks to implement smart, automated and frictionless processes that will support them as they launch and grow.
Your needs shape our products and solutions and help drive a smooth customer experience to strengthen your brand affinity. From finding new account holders, to opening accounts and looking after payment collections, our decisioning systems help you attract, manage and protect customers.
Attracting customers – helping you get the right customers at the right time
We will help you source new customers and ease them through your application process quickly and efficiently. Our services help you identify target customers and bring them on board compliantly and appropriately.
Managing customers – throughout their journey with your brand
We make it easy for you to help customers at all stages of their journey with you. We enable you to check customers’ identities to protect against fraud regardless of their chosen device, mobile or email channel.
More importantly, you can deliver these checks seamlessly and without interruption to the customer experience, allowing you to focus on delighting your audience. We can provide you with actionable insight into customer behaviour to help you deliver exceptional service across every customer touch point and support product design.
Protecting customers – building trust in your proposition
We can give your customers protection throughout their time with you, giving them access to their credit report for life – for free.
At the same time we can help you deliver products that are appropriate and affordable to customers and that support retention, protecting you from adverse risk and avoiding customers becoming overburdened.
To find out how you can attract, manage and protect your ideal customers please speak to one of our experts.