Privacy Policy
This statement sets out the privacy policy ("privacy policy") of our website at www.callcredit.co.uk ("our site"). It explains what personal information we collect from users of our site and what we do with that information.
Our site is operated by Callcredit Information Group Limited, a company registered in England & Wales with company number 04968328, the registered office of which is at One Park Lane, Leeds, West Yorkshire LS3 1EP. For rules governing use of our site, please refer to our terms of use.
Collection and use of personal information
Our site collects personal information about you when you use a link to send us an email. If, in that email or any attachment to the email, you voluntarily provide us with personally identifiable information about yourself, such as your name, address or telephone number, we will collect and store that personal information.
Subject to you agreeing to allow us to contact you with promotional offers, we may from time to time advise you of products and/or services that are available to you from us. We may contact you for such marketing purposes by e-mail, telephone (including automated calls), SMS or other electronic messages, post or fax (depending on the information we collect from you). If you do not wish to receive offers then you will be able to prevent your information being used for communications by ticking the opt-out tick box at the time your personal information is collected or, at any time, by emailing marketing@callcredit.co.uk.
Cookies
Our site uses Google Analytics and WebJourney, web analytics services provided by Google, Inc. ("Google") and Alterian plc ("Alterian") respectively. Each service uses cookies. "A "cookie" is a small file containing a string of characters that is sent to your computer when you visit a website. Cookies may store user preferences and other information about your use of our site (including your IP address). This information will be transmitted to and stored by us and Alterian on servers in the United Kingdom and Google in the United States and other places around the globe. We, Google and Alterian will use this information to ensure that our site is user-friendly, to help improve the content and user experience of our site and to understand who has visited which pages to determine the most popular areas of our site.
We, together with Google and Alterian, may also transfer this information to third parties where required to do so by law, or where such third parties process the information on our behalf.
We may also collect cookies and IP addresses for system administration and to report aggregate non-personalised information to our business contacts, selected third parties, sponsors or advertisers (such as anonymous statistics related to the take up or use of services).
Where you have requested information or asked us to contact you, we may use your personal information to respond to your request or to contact you.
We will not associate your IP address with any other data held by us.
You can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do this you may not be able to use the full functionality of our site.
Security of personal information
We take the security and disclosure of personal information very seriously and as such we will not sell, trade, rent or otherwise provide personal information sent to us via our site to any third parties save as set out above.
We are mindful of the importance of upholding the security of information under our control. All data collected through our site that is stored electronically, is stored on secure servers, and we have stringent security and confidentiality procedures covering the storage and disclosure of such information, in accordance with the Data Protection Act 1998.
Consent
By using our site you consent to the collection and use of your personal information as stated above. We reserve the right to amend this privacy policy from time to time and, if we do so, your continued use of our site will be taken as acceptance of any such change.
Some websites that have links to and from our site from time to time may collect personal information about you when you access or utilise those links. We do not control the collection or use of such information, and the practices of those websites are not covered by this privacy policy. Some websites that have links to and from our site from time to time may also use their own cookies. We have no access to, or control over these cookies, and you are advised to check the cookie policies on such other websites or to amend your site browser's settings with respect to cookies accordingly.
Please note that this privacy policy only concerns the collection and use of personal information on this website. If you purchase any products or services from us or our group of companies via other sites which we or our group of companies maintain (including the site at www.callcredit.co.uk/stat-report-online), separate terms on how your personal data will be used will be applicable.
Your rights to see your personal data
You have the right to see the personal data (as defined in the Data Protection Act 1998) that we keep about you, on receipt of a written request, verification of your identity, and payment of a fee. If you are concerned that any of the personal information we hold on you is incorrect or if you wish to object to the use we have made of your personal data, please contact us at the following address:
Customer Services Department
Callcredit Information Group
One Park Lane
Leeds LS3 1EP
