Contact us - Consumer Enquiries
Before we can answer queries about your credit report, you must have accessed your Callcredit credit report. You can do this in one of three ways depending on the level of insight you need. For business enquiries please click here.
If you still need to contact us, please call us on 0330 024 7574, or use the form below. Please note that we are unable to answer queries from individuals who have not accessed their credit report with Callcredit. We will respond to all disputes within 28 days in accordance with section 159 of the Consumer Credit Act 1974, but we aim to respond to all other queries as quickly as possible. View our Complaints Procedure here.
Callcredit’s IT systems are industry leading and we pride ourselves on the way in which all our Consumer Service Team staff are comprehensively trained. If you have a dispute regarding information held on your credit file we will deal with these on your behalf directly with the lenders where possible.