Contact us - Consumer Enquiries
Before we can answer queries about your credit report, you must have accessed your Callcredit credit report. You can do this by clicking on one of the three buttons below. For business enquiries please click here.
Once you have received your credit report, you can use our frequently asked questions to help answer your queries:
If you still need to contact us, please call us on 0845 366 0071, or use the form below. Please note that we are unable to answer queries from individuals who have not accessed their credit report with Callcredit. We will respond to all disputes within 28 days in accordance with section 159 of the Consumer Credit Act 1974, but we aim to respond to all other queries as quickly as possible.
Callcredit’s IT systems are industry leading and we pride ourselves on the way in which all our Consumer Service Team staff are comprehensively trained. If you have a dispute regarding information held on your credit file we will deal with these on your behalf directly with the lenders where possible.