Consumer Help Section

Useful Information on Credit Reports, Scores and Identity Theft

This section contains useful information to guide you through your credit report and help you protect yourself from identity fraud.

Credit Report Information

Click on the links below for more information about your credit report and how to improve your credit rating:

Questions mark What is a Credit Reference Agency?

Questions mark What is a credit report?

Questions mark How to check your credit report

Questions mark How to check your credit history

Questions mark How to get your credit rating

Questions mark How to improve your credit rating or score

Questions mark What affects your credit rating or score?

Questions mark How does the credit rating scale work?

Questions mark Why is it important to register on the electoral roll?

Questions mark How long do CCJs stay on your credit file?

Questions mark How to issue a notice of disassociation 

Identity Theft / Fraud Advice 

Click on the links below to learn more about identity theft (fraud) and how you can safeguard your identity.

Questions mark How to prevent identity fraud

If you’re looking to find more information about your credit profile, there are three ways to get your credit report from Callcredit:

  1. £2 Statutory Credit Report – For a basic credit report and to make sure fraudulent activity is not happening in your name, you have the statutory right to access your personal credit information.
  2. Noddle Free Credit Report - Noddle’s credit report is free for life and is updated monthly to provide a useful summary of your credit history.
  3. Credit Compass – this provides in-depth insight into your credit history, your credit score and sends notifications when unusual activity takes place – helping you to prevent identity fraud.