Call Credit

CallMonitor for Collections

The UK's first daily alert service

If something happens to your client's profile that is likely to affect your view of their potential to pay, wouldn't it be better to know immediately rather than find out at the end of the month? Now you can with CallMonitor, a daily alert service from Callcredit.

What is CallMonitor?

By enabling you to monitor events such as missed payments, significant total balance changes, new CCJs, Bankruptcies and self-cure notices, CallMonitor helps you manage your debt portfolio more effectively. CallMonitor's daily triggers help you decide whether to activate or rest clients.

Key benefit

The databases CallMonitor uses are updated daily, so our triggers are speedy and will allow you to promptly reassess your customer's profile and make quick decisions relating to collection procedures.

Key features

• You'll be alerted to improvements in payment performance and the reduction of outstanding balances
• CallMonitor is the first service in the UK to provide daily customer profile triggers
• CallMonitor delivers a standard set of triggers using SHARE, CCJ and Bankruptcy data
• CallMonitor pinpoints the customers who are decreasing their arrears, or increasing their repayments against other delinquent accounts
• Significant changes in delinquency alerts can help you spot and act upon the early warning signs of over-indebtedness or of improvement
• Files are delivered as an ASCII flat file for maximum flexibility and ease of integration
• The databases used to power CallMonitor are updated daily
• CallMonitor triggers can be tailored to suit your needs

How CallMonitor works

CallMonitor is simple and easy to use. Simply send your source files to Callcredit and we will process them and identify any alerts. CallMonitor will then send you triggered alerts on a daily basis as and when there are changes to your customer's credit profile.

Why Callcredit?

Callcredit has an unrivalled understanding of the Collection industry's needs and has developed a range of innovative information solutions. These solutions enable our clients to make effective decisions regarding the management of their portfolios.

Please note: Callcredit provide credit reports for consumers only. We can not provide credit reports for businesses.

To contact the Collections & Recoveries team call 0113 244 1555 or email collections@callcreditgroup.com

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If you are already a Callcredit client and need help or advice on any of our products please call our Helpdesk on 0845 120 1222.