Call Credit

CallMonitor

The UK's first daily alert service

What is CallMonitor?

If something happens to your customer's profile that is likely to affect your view of their creditworthiness, wouldn't it be better to know immediately rather than to find out at the end of the month? By enabling you to monitor events such as missed payments, significant total balance changes, new CCJs, bankruptcies and CIFAS filings on a daily basis, CallMonitor is an aid to responsible lending, helping you to protect your customers from over-indebtedness. It can also help you to identify early signs of fraudulent activity, in addition to putting you in a position to effectively deal with bad debts.

How CallMonitor works

CallMonitor is simple and easy to use. Just send your source files to Callcredit and we will process them and identify any alerts. CallMonitor will then send you triggered alerts on a daily basis or as and when there are changes to your customer's credit profile.

CallMonitor generates triggered alerts using a range of files, which include the following:

• SHARE data (account performance)
• CIFAS filings
• Public data (CCJs & Bankruptcies)
• Default & delinquent indicators
• Updated addresses
• Deceased & gone-aways

Key benefits

• The majority of Callcredit's databases are updated daily, so our triggers are speedy and will allow you to promptly reassess your customer's risk profile and make quick transactional or credit-limit decisions
• Daily triggers enable you to take action on debt and potential fraud at an early stage, thus limiting your losses and promoting responsible lending

Why Callcredit?

Callcredit has an unrivalled understanding of the credit industry's needs and has developed a range of innovative information solutions. These solutions are enabling major lenders and a host of other blue chip companies to make better credit decisions, target new customers more effectively and manage existing customers more profitably.

Please note: Callcredit provide credit reports for consumers only. We can not provide credit reports for businesses.

To contact the Credit Risk team call 0113 244 1555 or email creditrisk@callcreditgroup.com

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If you are already a Callcredit client and need help or advice on any of our products please call our Helpdesk on 0845 120 1222.