Callcredit Blog

What a piece of luck: Reconsidering how we protect our real identities in the digital world

Guest blogger David Birch, author and advisor on digital financial services, writes about how we need to refocus on keeping digital and real identities safe. I recently gave a talk at the Callcredit Fraud Summit 2017: The Cost of Digital Fraud, at the Royal … » Read more…

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Getting it right in the changing landscape of affordability

Getting your credit risk strategy right when the goalposts are constantly shifting is a major headache. Levels of unsecured debt in the UK are the highest since 2008, standing at £200.8 billion in June. This represents an average household debt … » Read more…

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How are you dealing with persistent Council Tax arrears?

  A recent government report shows that the amount of unpaid Council Tax is growing and has been widely reported in the press. In England in the collection year 2016/17, £26,039bn was collected which represents 97.2% of the £26,797bn net … » Read more…

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Using tech to boost the personal touch

As another part of our Real World Thinking initiative, we offer some tried and tested ways of using smarter working practice and technology to improve the customer experience. According to Forrester, 72% of businesses across the board say that improving … » Read more…

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Open Banking – give me one good reason…

In the third in a series investigating the future of digitisation in financial services, Callcredit’s David Firth looks at how giving customers a reason to say yes to data consent will be key to the success of Open Banking. Some … » Read more…

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